Refund Policy for GTSYNC HOST
At GTSYNC HOST, we strive to provide our customers with
top-quality domain name registration and hosting services. Your satisfaction is
our priority, and we understand that circumstances may arise that lead to
refund requests. Please review our refund policy below for domain name
registration and hosting services:
- Domain
Name Registration:
- Domain
registration fees are generally non-refundable once a domain is
successfully registered. This is due to the immediate activation and
registration process with the domain registry.
- If a
registration attempt is unsuccessful, we will process a full refund for
the domain registration fee.
- Domain
renewal fees are non-refundable. To avoid unintentional renewals, we
recommend managing your domain renewal settings in your account.
Hosting
Services:
- We
offer a 30-day money-back guarantee for our hosting services. If you are
not satisfied with our hosting within the first 30 days of service, you
are eligible for a full refund of the hosting fees.
- The
money-back guarantee applies to new hosting accounts and does not cover
additional services, such as domain registration fees, SSL certificates,
or other add-ons.
- Refund
requests must be submitted through our customer support within the first
30 days of service activation.
Refund
Process:
- To
request a refund, please contact our customer support team via email at
support@gtsynchost.com or through our support portal.
- Refunds
will be processed using the original payment method and typically take
7-10 business days to reflect in your account.
Exceptions:
- Refunds
will not be provided for accounts terminated due to violations of our
Terms of Service or Acceptable Use Policy.
- Dedicated
server and VPS hosting plans may have specific refund terms outlined in
the service agreement.
Cancellation:
- If
you wish to cancel your hosting services after the 30-day money-back
guarantee period, no refunds will be issued for the remaining unused
portion of the hosting plan.
By choosing GTSYNC HOST as your domain and hosting provider,
you agree to abide by this refund policy. We reserve the right to modify or
update this policy at any time, and any changes will be communicated through
our website.
If you have any questions or concerns regarding our refund
policy, please contact our customer support team for assistance.