Refund Policy for GTSYNC HOST


At GTSYNC HOST, we strive to provide our customers with top-quality domain name registration and hosting services. Your satisfaction is our priority, and we understand that circumstances may arise that lead to refund requests. Please review our refund policy below for domain name registration and hosting services:

  1. Domain Name Registration:

  • Domain registration fees are generally non-refundable once a domain is successfully registered. This is due to the immediate activation and registration process with the domain registry.

  • If a registration attempt is unsuccessful, we will process a full refund for the domain registration fee.

  • Domain renewal fees are non-refundable. To avoid unintentional renewals, we recommend managing your domain renewal settings in your account.

Hosting Services:

  • We offer a 30-day money-back guarantee for our hosting services. If you are not satisfied with our hosting within the first 30 days of service, you are eligible for a full refund of the hosting fees.

  • The money-back guarantee applies to new hosting accounts and does not cover additional services, such as domain registration fees, SSL certificates, or other add-ons.

  • Refund requests must be submitted through our customer support within the first 30 days of service activation.

Refund Process:

  • To request a refund, please contact our customer support team via email at support@gtsynchost.com or through our support portal.

  • Refunds will be processed using the original payment method and typically take 7-10 business days to reflect in your account.

Exceptions:

  • Refunds will not be provided for accounts terminated due to violations of our Terms of Service or Acceptable Use Policy.

  • Dedicated server and VPS hosting plans may have specific refund terms outlined in the service agreement.

Cancellation:

  • If you wish to cancel your hosting services after the 30-day money-back guarantee period, no refunds will be issued for the remaining unused portion of the hosting plan.

By choosing GTSYNC HOST as your domain and hosting provider, you agree to abide by this refund policy. We reserve the right to modify or update this policy at any time, and any changes will be communicated through our website.

If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more